Post Engagement
At Sales Capability Forensics we know that your teams face fresh challenges, new data and evolving customer feedback constantly. We want to continue to support you beyond the end of our engagement and here we explain how that might happen.
Informal contact beyond the end of our engagement is factored into our fees at the beginning. Our experience is that the casual contact via phone, mail and message will taper off as time passes we are happy to be on hand to check understanding or provide opinion in this way.
Formal engagements measured in days.
We can return to prior work on a daily rate equivalent for up to two years post project end, without the need to renegotiate fees or scope. This additional work auditing or evolving the solution following implementation is expected.
Formal engagements at a Project level
Sometimes the challenge faced is more complex, perhaps outsourcing a department or pivoting focus to a new channel. Where this complexity exists, or the time passed since our last engagement is greator we will need to define a more formal project, timeline and outcome.
Leadership Team Coaching
At SCF we are experienced exectuive coaches and can stay involved with your management team as a coach, helping them navigate the route to consumer post engagement. This can be a powerful tool that embeds the changes and realises the synergies identified.
As all our clients have bespoke needs and solutions the above should be taken as a guide and not a contractual commitment. It is important to shape our relationship in the way best designed to deliver the outcomes that you need.
